Troubleshooting SSO

Troubleshooting SSO connectivity to Currents

Please follow the steps below to help collect information when you have issues with using SSO connection:

• Open the latest Chrome browser

• Navigate to https://app.currents.dev/login

• Open Chrome Developer Tools (View > Developer > Developer Tools)

• Switch to Network Tab (1) and make sure that Network Recording is active (the recording button is red) (2)

Activating Network Recording in Chrome Develper Tools

• Enter your email into the Email field, then click "Continue" - you will be forwarded to your organization's Identity Service Provider login screen

• Enter your credentials, you will be forwarded to currents.dev domain

• Upon seeing an error message, please capture the screenshot

• Save the recorded network requests log (HAR) by clicking the "Export HAR..." button in Chrome Developer Tools

Exporting HAR from Chrome Developer Tools

• Share the screenshot and the generated HAR file with our Support team