Troubleshooting SSO
Troubleshooting SSO connectivity to Currents
Last updated
Troubleshooting SSO connectivity to Currents
Last updated
Please follow the steps below to help collect information when you have issues with using SSO connection:
Open the latest Chrome browser
Navigate to https://app.currents.dev/login
Open Chrome Developer Tools (View > Developer > Developer Tools)
Switch to Network Tab (1) and make sure that Network Recording is active (the recording button is red) (2)
Enter your email into the Email field, then click "Continue" - you will be forwarded to your organization's Identity Service Provider login screen
Enter your credentials, you will be forwarded to currents.dev domain
Upon seeing an error message, please capture the screenshot
Save the recorded network requests log (HAR) by clicking the "Export HAR..." button in Chrome Developer Tools
Share the screenshot and the generated HAR file with our Support team
